Thank you for bringing this to our attention. We understand your frustration, and we apologize for any confusion with the hot tub. Your feedback will be shared with our maintenance team to ensure everything is as it should be, and we hope to have the opportunity to welcome you back for a more seamless visit in the future.
Thank you for taking a moment to leave your review. We're glad that our team members and unique amenities enhanced your stay. However, your comments regarding the shower, odor concerns, and the noise are valued and will be taken into consideration as we continuously strive to make improvements for the benefit of our great guests. It was a pleasure having you here, and we hope to welcome you back for a truly exceptional stay in the future.
Thank you for taking the time to share your experience staying with us at Radisson Hotel and Conference Center Fond du Lac. We’re pleased to hear you found great value and that our accommodations were clean, spacious, and well-suited to your needs, with a location that worked perfectly for your visit. We also appreciate your feedback regarding your interaction with our team, as this is not the level of engagement we aim to provide and has been shared with our leadership for review. Your insights are helpful as we continue to improve the guest experience, and we hope you’ll consider staying with us again in the future.
Good Morning,Thank you so much for the amazing review! We’re thrilled to hear that your second stay with your basketball team was just as great as the first. It’s fantastic to know that our rooms, pool, and social areas worked so well for your group. Your 10/10 rating means the world to us, and we cannot wait to welcome you and the team back for another awesome stay!
Thank you for your wonderful feedback and for highlighting the consistency of your stays with us. We’re grateful for your loyalty and pleased to hear our team continues to make a positive impression.We appreciate you sharing your experience with the hot tub as well. Your observations are valuable, and we’ll be sure to review this with our team. It’s always a pleasure welcoming you, and we look forward to your next visit.
We’re so glad you enjoyed your stay! It’s great that check-in was smooth, the bartenders made a great impression on you, and you liked the updated room. Thank you for your excellent review, and we hope to welcome you back to Radisson Hotel and Conference Center Fond du Lac very soon.
We’re glad your stay was filled with friendly faces and plenty of time to unwind by our pool. That being said, we understand how much a soak in the hot tub can add to a relaxing visit and appreciate your patience while it’s being repaired. It would be a pleasure to have you back, and we hope you'll consider returning for a truly exceptional stay in the future.
Thank you for sharing your thoughts with us. We always want each of our guests to leave completely satisfied with their experience, and we apologize that this was not the case for you. Our leadership will review your comments, reiterate to our team the importance of exceptional guest service, and work to make improvements to ensure your next stay is better. It was a pleasure welcoming you, and we hope to have another chance to change your perceptions in the future.
